If you’re a carrier in the freight industry, your Highway score isn’t just a number—it’s your reputation, your credibility, and your ticket to high-paying loads. A low Highway score can shut doors, while a strong score puts you at the front of the line. So, what do you do if your score isn’t where you want it to be? Here’s how to fix it—fast.
Want to learn more or improve your score? Reach out to Highway directly:
Website: www.highway.com
Email: info@highway.com
Phone: (800) 555-1234
Support: support@highway.com
Fix your Highway score. Protect your reputation. Build a stronger, safer freight business.
Start with the basics. Highway pulls data directly from the FMCSA, so if your company name, address, or contact info is outdated, you could be flagged. Log in to your FMCSA portal and make sure everything is accurate, including your operating authority, safety rating, and insurance information.
Nothing tanks a Highway score faster than lapsed or insufficient insurance. Make sure your policies are current and properly reported. Highway’s system can detect hidden exclusions—like no coverage for reefer loads or electronics—so work with your insurance agent to get broad, clean coverage that matches the lanes you want to haul.
Double brokering is a major red flag, and Highway’s Carrier Identity system is designed to catch it. Never take a load and pass it off to another carrier without the broker’s explicit knowledge. It’s a fast way to destroy your score—and your reputation.
Highway’s platform weighs safety heavily:
1. Fewer accidents
2. No out-of-service violations
3. Keeping your BASIC scores in check
Invest in regular maintenance, driver training, and compliance programs to avoid costly dings.
If you see a problem with your Highway score, reach out. Highway is known for working with carriers who proactively address concerns. Whether it’s an insurance issue, a safety violation, or a documentation mix-up, getting ahead of the problem shows you care about compliance—and that matters.
Your Highway score doesn’t just affect your ability to get loads—it impacts your insurance rates, too. Brokers and insurance providers alike use Highway to assess risk. The better your score, the lower your perceived risk—which can lead to better premiums, more favorable terms, and a stronger business overall.At Wilsons Creek Insurance, we see firsthand how Highway’s data helps brokers and insurers make smart, risk-informed decisions. We love working with carriers who use Highway because it means we’re all on the same page—committed to safety, transparency, and compliance.
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